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All Your Questions, Answered
1. Why we made Freeform?
We created Freeform for a smooth, invisible fit under any outfit.
Its seamless design won’t press, pinch, or leave marks—and with no visible lines, you get all-day comfort that looks as good as it feels.
2. Is Freeform the same as Freecut?
Yes. They’re the same collection. Freecut was the name used in the US market, and we’ve now unified everything under Freeform.
Learn more here: Freeform vs Freecut (Official).
3. Are Tani products authentic?
Yes — all Tani products come with our official hang tags and labels. Since most of our items are made with TENCEL™, you’ll also see TENCEL’s own hang tag attached. Only brands that work closely with TENCEL can get those. And just to note: we are now the sole distributor of TANI USA, with no third-party involved — so you're getting the real deal, direct from us.
4. Can I return or exchange it?
Yes, absolutely. Returns and exchanges are free within 30 days of delivery — no stress, no hassle.
5. Where are your products made?
Most of our pieces are made in China and Japan, in factories we’ve built close relationships with. They’re BSCI-certified, so fair and ethical working conditions are a priority. We also use Oeko-Tex® certified fabrics — meaning they're safe on your skin and better for the planet too.
6. Care instructions?
Made with delicate, ultra-soft fibres:
- Machine wash cold, gentle cycle
- Turn inside out and use a mesh laundry bag
- Avoid washing or tumble drying with rough items (like jeans)
- Air dry for best results, or tumble dry low with care
All Your Questions, Answered
1. Why we made Freeform?
We created Freeform for a smooth, invisible fit under any outfit.
Its seamless design won’t press, pinch, or leave marks—and with no visible lines, you get all-day comfort that looks as good as it feels.
2. Is Freeform the same as Freecut?
Yes. They’re the same collection. Freecut was the name used in the US market, and we’ve now unified everything under Freeform.
Learn more here: Freeform vs Freecut (Official).
3. Are Tani products authentic?
Yes — all Tani products come with our official tags and labels. Most are made with TENCEL™, so you’ll also see their co-branded hang tag — something only trusted brand partners can use. And just to be clear: we’re now the sole distributor of TANI USA, with no third parties involved. You’re getting the real deal, straight from us.
4. Can I return or exchange it?
Yes, absolutely. Returns and exchanges are free within 30 days of delivery — no stress, no hassle.
5. Care instructions?
Made with delicate, ultra-soft fibres:
- Machine wash cold, gentle cycle
- Turn inside out and use a mesh laundry bag
- Avoid washing or tumble drying with rough items (like jeans)
- Air dry for best results, or tumble dry low with care
