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All Your Questions, Answered
1. Are Tani products authentic?
Yes — all Tani products come with our official hang tags and labels. Since most of our items are made with TENCEL™, you’ll also see TENCEL’s own hang tag attached. Only brands that work closely with TENCEL can get those. And just to note: we are now the sole distributor of TANI USA, with no third-party involved — so you're getting the real deal, direct from us.
2. Can I return or exchange it?
Yes, absolutely. Returns and exchanges are free within 30 days of delivery — no stress, no hassle.
3. Where are your products made?
Most of our pieces are made in China and Japan, in factories we’ve built close relationships with. They’re BSCI-certified, so fair and ethical working conditions are a priority. We also use Oeko-Tex® certified fabrics — meaning they're safe on your skin and better for the planet too.
4. Care instructions?
Made with delicate, ultra-soft fibres:
- Machine wash cold, gentle cycle
- Turn inside out and use a mesh laundry bag
- Avoid washing or tumble drying with rough items (like jeans)
- Air dry for best results, or tumble dry low with care
All Your Questions, Answered
1. Are Tani products authentic?
Yes — all Tani products come with our official tags and labels. Most are made with TENCEL™, so you’ll also see their co-branded hang tag — something only trusted brand partners can use. And just to be clear: we’re now the sole distributor of TANI USA, with no third parties involved. You’re getting the real deal, straight from us.
2. Can I return or exchange it?
Yes, absolutely. Returns and exchanges are free within 30 days of delivery — no stress, no hassle.
3. Care instructions?
Made with delicate, ultra-soft fibres:
- Machine wash cold, gentle cycle
- Turn inside out and use a mesh laundry bag
- Avoid washing or tumble drying with rough items (like jeans)
- Air dry for best results, or tumble dry low with care
